Terms of Service

1. Eligibility

• You must be at least 18 years old or of legal age in your jurisdiction.
• All information provided must be accurate and complete.

2. Account Registration

• Register an account to access features.
• Keep login credentials confidential.
• Notify us of any unauthorized use.

3. Subscription Plans

• Plan Types :

  Basic, Professional, Enterprise. Features described in app/website.

• Fees :

  Payable in advance; non-refundable unless required by law.

• Upgrades & Downgrades :

  Upgrades take effect immediately; downgrades at the end of billing cycle.

• Renewals :

  Must be renewed before expiry; fees based on selected plan.

• Cancellation & Revocation :

  Cancel anytime; access remains until end of paid period.

• Additional Users :

  Extra users incur additional charges.

• Payment Failures :

  20-day grace period; persistent non-payment may lead to suspension and permanent deletion of account data.

4. Free Trial

• Duration and scope specified at registration.
• Trial accounts deactivate unless upgraded.
• Trial data retained 20 days post-expiry, then permanently deleted.
• Trial access may be modified, suspended, or terminated without notice.

5. Use of Services

You agree not to:

• Misuse, modify, reverse-engineer, or interfere with the Services.
• Violate laws or third-party rights.
• Use Services for unlawful, fraudulent, or harmful purposes.

6. Intellectual Property

• All content, software, and technology are owned by the Company.
• Limited, non-exclusive, non-transferable license to use Services.

7. Service Availability

• Target uptime: 99.5%.
• Not liable for downtime due to maintenance, technical issues, or force majeure.

8. Support Policy

• Support via email or in-app chat, Monday–Saturday, 9:30 AM – 6:00 PM IST.
• Response time based on priority; premium support may be included in higher-tier plans.

9. Data Retention & Deletion

• Data retained only as necessary.
• Subscription/trial expiry triggers 20-day retention; after this, data may be permanently deleted.
• Users responsible for backups; early deletion requests accepted via support.

10. Refunds & Billing Disputes

• Fees are non-refundable except as required by law.
• Billing errors or duplicate payments corrected within 7–10 business days.

11. Termination

• Violations, unpaid fees beyond grace period, or fraudulent activity may result in account suspension/termination.
• Upon termination, access ceases and data may be deleted (Section 9).

12. Limitation of Liability

• Services provided “as is.”.
• Any disputes shall be subject to the exclusive jurisdiction of the courts in Kerala, India.

13. Indemnification

• You indemnify the Company and its officers/employees against claims arising from misuse or violation of Terms.

14. Governing Law & Dispute Resolution

• Governed by laws of India; courts in Kerala have exclusive jurisdiction.

15. Changes to Terms

Updates communicated via app/email; continued use constitutes acceptance.

16. Contact

For support or legal queries, contact: